When This Doctor Needed Help, They Called SERVPRO

11/1/2021 (Permalink)

A doctor's office. A fire. Two things that don't mix. Fortunately, no one was injured. Still, we knew that in a situation like this, time was of the essence.

We got the call to come to a doctors’ office that had fire damage. We needed to help this business set up a temporary office so the doctors could continue to see patients. We responded with plenty of crew to remove the damaged contents and assess what could be cleaned and salvaged and what needed to be discarded. Contents that sustained only light soot damage were thoroughly cleaned and moved to their new but temporary office space so the doctors’ practice could resume as quickly as possible. 

Closely working with the client and the insurance company, we packed contents and began the cleaning process at our warehouse and on-site to get their business back up and running.

Contents ranged from waiting room furniture and files, to high-end instruments and tools needing intricate care. They hauled debris and cleaned the entire structure to remove soot that had traveled through the building. Ducts of the HVAC system were cleaned as the smoke and soot traveled through these systems as a means of escape. We readied the building for the re-construction project to begin, making the offices operational again.

In a fire of this magnitude, the project manager needs to oversee all activities to thoroughly complete the job. As one can imagine, this process takes months to complete. And it is always satisfying to see a job of this magnitude come to completion, knowing that our hard work helped members of our community. We know that situations like these require constant communication with our clients throughout the process to get the job done and to minimize the stress for our customers. 

When unfortunate circumstances require our services, we do our best to exceed customer expectations. We are always Here to Help®. For questions regarding SERVPRO of Central St. Petersburg / Pinellas Park and SERVPRO of Gulf Beaches South / West St. Petersburg commercial services, contact the office at (727)521-2562 or message us on Facebook!